Healthcare Finance & Revenue Cycle Management Forum – Midwest
September 18, 2024 | Detroit, MI
Mariah Ballantyne
Senior Director, Medical Group Billing, Follow Up, & Denial Prevention
Trinity Health
Janel Davis
Regional Vice President, Population Health
Oak Street Health
Martyna Kolarev
Executive Vice President, Operations
Alteas Health
Julie Rockwell
Regional Director, THMG Revenue Cycle Site Operations
Trinity Health
Cathy Beebe
Director, Managed Care
OSF HealthCare
Robert Edstrom
Chief Financial Officer
Haymarket Center
Jordan Magdits-Real
Director, Patient Access & Financial Counseling
University of Missouri Health Care
Armando Silva
Director, Revenue Integrity
South Shore Hospital
Teresa Brooks
Senior Director, Revenue Cycle
University of Missouri Health Care
Tim Egan
President & Chief Executive Officer
Roseland Community Hospital
Stan McBride
System Director, Finance
St. Elizabeth Healthcare
Mark Steinkirchner
Program Director
Geisinger Health System
Brandy Carlson
Chief Financial Officer
HealthWest
Kelle Humphries
Former Director, Revenue Cycle
Margaret Mary Health
Jeffrey Palmieri
Head of Healthcare Digital, AI Coding, & Receivables Finance
Huntington National Bank
Dan Storer
Senior Managing Director, Group Head of Corporate Healthcare Banking
Huntington National Bank
8:00 REGISTRATION AND WELCOME COFFEE
8:55 OPENING REMARKS & PROGRAM WELCOME
9:00 EXECUTIVE PANEL DISCUSSION: CURRENT STATE OF THE HEALTHCARE INDUSTRY
• Forecasting legislative and policy changes & their impacts on healthcare
• Innovative improvements to financial operations and care
• Adapting to the changing healthcare landscape
• Overcoming obstacles to providing accessible and equitable healthcare
Brandy Carlson, Chief Financial Officer
HealthWest
Teresa Brooks, Sr. Director, Revenue Cycle
University of Missouri Health Care
Robert Edstrom, Chief Financial Officer
Haymarket Center
10:00 PARTNERING WITH FINANCIAL INSTITUTIONS AND TECHNOLOGY TO BUILD BETTER HEALTHCARE BUSINESSES
Running successful healthcare businesses in today’s environment was a challenge prior to Covid. Today, longstanding revenue cycle issues, ever-changing regulatory hurdles, labor shortages, inflation, and other market drivers have made it worse. Traditional solutions are no longer enough – industry stakeholders have to partner to solve core problems. Explore how healthcare providers can collaborate with partners like financial institutions and technology companies to survive and thrive.
Dan Storer, Senior Managing Director, Group Head of Corporate Healthcare Banking
Huntington National Bank
Jeffrey Palmieri, Head of Healthcare Digital, AI Coding, & Receivables Finance
Huntington National Bank
10:45 NETWORKING & COFFEE BREAK
11:15 TRACK ONE:
INNOVATIVE WAYS TO COMBAT DENIALS AND IMPROVE REIMBURSEMENT RATES
This roundtable will delve into the root causes of claim denials, ranging from coding errors and documentation deficiencies to lack of prior authorization and eligibility issues. Through interactive discussion, attendees will collaborate on preventative strategies aimed at addressing these underlying causes and minimizing denial rates. This discussion group will also explore innovative tools and techniques to maximize reimbursement rates.
Armando Silva, Director of Revenue Integrity
South Shore Hospital
11:15 TRACK TWO:
HEALTH SYSTEM FINANCIAL RESILIENCE AND SUSTAINABILITY
In an era of unprecedented healthcare challenges, ensuring the financial resilience and sustainability of health systems has never been more critical. This session will explore innovative strategies, emerging trends, and best practices essential for strengthening the economic foundations of healthcare delivery. Participants will learn about innovative funding models, cost management strategies, tech integration, and policy & regulation impact.
Stan McBride, System Director, Finance
St. Elizabeth Healthcare
12:00 TRACK ONE:
IMPROVING PAYER & PROVIDER RELATIONS TO MAXIMIZE REIMBURSEMENT & ELIMINATE DENIALS
Effective collaboration between payers and providers is essential for optimizing reimbursement processes and minimizing claim denials, ensuring the financial health of healthcare organizations. This discussion will focus on actionable strategies to enhance payer-provider relationships by fostering open communication and trust. Attendees will also discuss best practices for streamlining claims management.
Martyna Kolarev, Executive Vice President, Operations
Alteas Health
12:00 TRACK TWO:
OVERCOMING STAFFING CHALLENGES IN PATIENT ACCESS: INNOVATIVE WORKFORCE SOLUTIONS
The healthcare sector faces ongoing staffing challenges that impact patient access and service delivery. Attendees will address innovative workforce solutions designed to overcome these hurdles, ensuring efficient patient access and enhancing overall care quality. The roundtable will touch on talent acquisition & retention, training & development, and technology & automation strategies.
Jordan Magdits-Real, Director, Patient Access & Financial Counseling
University of Missouri Health Care
12:45 LUNCHEON
2:00 TRACK ONE:
ENHANCING HEALTHCARE EFFICIENCY: MERGING OPERATIONS QUALITY WITH CONTRACT COMPLIANCE FOR OPTIMAL REIMBURSEMENT
Achieving optimal reimbursement in healthcare requires a seamless integration of high-quality operations and stringent contract compliance. This session will explore strategies to enhance healthcare efficiency by aligning operational excellence with compliance requirements, ultimately driving financial performance and patient satisfaction.
Cathy Beebe, Director, Managed Care
OSF Healthcare
2:45 TRACK ONE:
BUILDING EFFICIENT TEAMS WITH LEADERSHIP EXCELLENCE
In an era of remote and hybrid work, automation, and consolidation, team building has become increasingly harder. Leadership excellence can strengthen existing teams while providing an avenue for innovative methods of recruitment and retention. This roundtable will focus on leadership exemplified in behavioral health and community healthcare partnerships.
Mark Steinkirchner, Program Director
Geisinger Health System
2:00 TRACK TWO:
STRENGTHENING COLLABORATION BETWEEN PAYERS AND PROVIDERS TO ENHANCE REVENUE CYCLE EFFICIENCY
Join us as we discuss the critical relationship between payers and providers and its impact on reimbursement. We will collaborate on techniques to build strong partnerships, joint efforts to streamline revenue cycle processes, and explore innovative data sharing opportunities.
Julie Rockwell, Regional Director, THMG Revenue Cycle Site Operations
Trinity Health
2:45 TRACK TWO:
UPGRADING BILLING PRACTICES TO IMPROVE THE PATIENT FINANCIAL EXPERIENCE
The patient financial experience is a critical aspect of overall healthcare satisfaction. Attendees of this roundtable discussion will explore innovative billing practices designed to enhance transparency, simplify payments, and improve patient trust and engagement.
Kelle Humphries, Former Director, Revenue Cycle
Margaret Mary Health
3:30 NETWORKING & COFFEE BREAK
4:00 PREVENTATIVE MEASURES TO REDUCE AND MANAGE DENIALS
This group discussion will delve into the root causes of claim denials; attendees will collaborate on preventative strategies aimed at addressing the underlying causes and minimizing denial rates. This discussion group will also explore best practices for denial management, including the implementation of robust processes for claim tracking, follow-up, and appeals.
Mariah Ballentyne, Sr. Director, Medical Group Billing, Follow Up, & Denial Prevention
Trinity Health
4:45 EXECUTIVE PANEL DISCUSSION: EXPLORATION OF INDUSTRY DISRUPTORS AND INNOVATIONS
• Collaboration between health systems and the community to improve population health
• Improvements to staff recruitment and retention operations
• Impact of technology and innovations on the future of the industry
• Adapting to cyber attacks and a renewed focus on cybersecurity
Martyna Kolarev, Executive Vice President, Operations
Alteas Health
Tim Egan, President & CEO
Roseland Community Hospital
Janel Davis, Regional Vice President
Oak Street Health
5:45 – 6:30 Cocktail Hour
Previous Attendees Include:
Senior Systems Advisor, Revenue Operations, Advocate Healthcare
VP International Finance, CHRISTUS Health
Corporate Finance Director, Beaumont Health
AVP Revenue Cycle & HIM, Duke University Health System
VP Revenue Cycle Services, Eskenazi Health
CFO, Excelsior Springs Hospital
CFO, Hammond, Munser, & Dyer, Franciscan Health
CFO, GBMC Healthcare
VP, Revenue Cycle, Hennepin Healthcare System
Executive Director, Revenue Management, IU Health
Patient Access Director, Inova Health System
CFO, Lakeshore Bone & Joint Institute
Executive Director, Managed Care Contracting, Mercy
VP Revenue Cycle, Mercyhealth
Interim VP Finance, Mercy Hospital & Medical Center
VP Finance, Minnesota Hospital Association
AVP Revenue Cycle Operations, NorthShore University HealthSystem
Controller, Marianjoy Rehabilitation Hospital, Northwestern Medicine
CFO, Mayo Clinic
SVP, Chief Revenue Officer, Northwell Health
System Director of Population Health, Ochsner Health System
CEO, Oaklawn Hospital (MI)
VP Finance, Parkland Health & Hospital System
VP & Corporate Controller, Prospect Medical Holdings
VP Revenue Cycle, Rush University Medical Center
CIO & Revenue Integrity Officer, South Shore Hospital
Director, Revenue Cycle, Sentara Healthcare
VP, Revenue Cycle Management, Thresholds
VP Payer Strategy, Temple University Health System
VP, Revenue Cycle Management, Trinity Health
VP, Revenue Cycle & HI, Truman Medical Centers
SVP RCM, Tufts Medical Center
VP Supply Chain & Financial Operations, Weill Cornell Medicine
VP Managed Care, University of Chicago ACO
UChicago Medicine, Executive Director, UC Physicians Group
HFMA Credits:
This program qualifies for contact hours/education points towards the HFMA Certified Healthcare Financial Professional (CHFP) and Fellow of HFMA (FHFMA) designations maintenance. HFMA requires self-reporting of education for CHFP and Fellowship certification maintenance and recognizes a contact hour as 50 minutes of continuous programming, excluding meals, breaks, or social activities. For more information about HFMA certification maintenance, click here.
Who should attend:
Executives that will find this program of greatest relevance are those currently working to discover new and innovative methods to advance the healthcare finance industry through active discussion and an open mind to new or different ideas. Job titles of those executives that will find this program to be most applicable to the job function include:
- Vice President of Revenue Cycle Operations
- Vice President of Finance
- Director of Health Information Management
- Director of Patient Access
- CFO, COO, CRO
- Director of Finance or Financial Operations
- Director of Revenue Cycle
- Revenue Cycle Manager/Senior Lead
